Terms of Use

Please read these Terms of Use carefully before using the willow-deer website and services. By accessing or using our website, you agree to be bound by these terms.

Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

Description of Services

willow-deer provides career development consulting services including career assessments, executive coaching, job transition support, resume optimization, interview preparation, and salary negotiation coaching. Our services are advisory in nature and are intended to support your professional development decisions.

User Responsibilities

When using our website and services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of any account credentials
• Use our services only for lawful purposes
• Not interfere with the proper functioning of the website
• Not attempt to gain unauthorized access to any systems

Service Limitations

Our career consulting services are intended to provide guidance and support. We do not guarantee specific employment outcomes, salary increases, or career advancement. Results depend on various factors including market conditions, individual effort, and circumstances beyond our control.

Our services are not a substitute for professional legal, financial, or medical advice. For matters outside the scope of career development, we recommend consulting appropriate specialists.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of willow-deer or its content suppliers and is protected by Canadian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

Payment Terms

Payment for services is required as specified at the time of booking. All fees are quoted in Canadian Dollars (CAD). Refund policies vary by service type and are communicated at the time of purchase. Cancellation of scheduled sessions requires at least 48 hours notice.

Confidentiality

Information shared during consulting sessions is treated as confidential. We will not disclose your personal or professional information to third parties without your consent, except as required by law or as necessary to provide our services.

Limitation of Liability

To the fullest extent permitted by law, willow-deer shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claims arising from these terms or our services shall not exceed the amount paid by you for the services in question.

Disclaimer of Warranties

Our website and services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of harmful components.

Indemnification

You agree to indemnify and hold harmless willow-deer, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of our website or services or your violation of these terms.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these terms or our services shall first be addressed through good faith negotiation. If negotiation is unsuccessful, disputes shall be resolved through binding arbitration in Vancouver, British Columbia, in accordance with Canadian arbitration rules.

Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this website. Your continued use of our website after any changes constitutes acceptance of the modified terms.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

Contact Information

For questions about these Terms of Use, please contact us at:

willow-deer
1847 Granville Street, Suite 405
Vancouver, BC V6Z 1K7
Canada
[email protected]